Terms of Service

Agreement to Terms

By accessing or using True Scale Agency's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services Description

True Scale Agency provides client acquisition systems and outbound pipeline engineering services exclusively for high-value B2B professional services firms. Our services include:

• Market intelligence and target identification
• Multi-channel outreach orchestration
• Qualified appointment scheduling and delivery
• Strategic consultation and system optimization

Eligibility and Client Qualification

Our services are designed for professional services firms where single clients deliver $10,000+ in annual value. We reserve the right to assess mutual fit and decline partnerships that do not meet our qualification criteria.

Performance Expectations and Disclaimers

While we provide benchmarked performance data and projected outcomes, results may vary based on:

• Market conditions and industry dynamics
• Client engagement and responsiveness
• Ideal customer profile complexity
• Competitive landscape factors

No Guarantees: We do not guarantee specific results, revenue, or client acquisition outcomes. All performance metrics represent historical benchmarks and projected ranges, not guaranteed results.

Client Obligations

Clients agree to:

• Provide accurate information about their business and ideal client profile
• Respond promptly to qualified meeting requests
• Maintain professional conduct with prospects we deliver
• Comply with all applicable laws and regulations
• Protect confidential information shared during our partnership

Compliance and Regulatory Standards

True Scale Agency operates in strict compliance with:

• CAN-SPAM Act: All email communications comply with U.S. commercial email regulations
• GDPR: We adhere to EU data protection standards for all applicable communications
• Industry Standards: We maintain professional communication protocols to protect client reputation

Intellectual Property

All content, methodologies, systems, and materials provided by True Scale Agency, including the True Scale Protocol, remain our exclusive intellectual property. Clients may not reproduce, distribute, or reverse-engineer our proprietary systems.

Limitation of Liability

To the maximum extent permitted by law, True Scale Agency shall not be liable for:

• Indirect, incidental, or consequential damages
• Lost profits or revenue
• Business interruption or opportunity costs
• Results that differ from projected benchmarks

Our total liability shall not exceed the fees paid by the client for services rendered.

Termination

Either party may terminate services with written notice as specified in the service agreement. Upon termination, clients remain responsible for fees incurred prior to termination date.

Confidentiality

Both parties agree to maintain confidentiality of proprietary information, client data, and strategic insights shared during the partnership. This obligation survives termination of services.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

Contact Information

For questions about these Terms of Service, please contact us: